FAQ
Plain-English answers to what people actually ask before signing up. If yours isn't here, write us and we'll add it.
How does the free scan work?
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You enter your name, address, email, and phone. We check search engines and data broker sites and show you where your information is exposed right now. No signup, no credit card, no email confirmation. Results stream in as we find them.
Will brokers re-list me after I remove myself?
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Yes. Brokers rebuild their listings from public records and commercial data feeds, so a name you removed can reappear. A one-time opt-out is a delay, not a fix. We keep checking and file a new removal request when your information comes back.
Why first responders specifically?
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The job puts you in conflict with people who can look you up later. Most never act on it. The few who do can find your home through the same broker pages anyone can search. Frontline Privacy is built around the exposure that comes with this work, for police, firefighters, EMS, judges, nurses, and their families.
Do you offer a department-wide plan?
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Yes. Departments and unions can cover every member as a benefit. See /for-departments for how the plan works, or /department-scan for a one-time exposure report on your roster before you commit to coverage.
What about my family?
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Brokers link you to your spouse, parents, and adult children on the same listing. Search any one of you and the rest come back. We check the household the same way we check you. In New Jersey, Daniel's Law lets covered judges, prosecutors, and law enforcement officers, along with their spouse, children, and parents living in the same home, require data brokers to stop publishing home addresses and phone numbers. For everyone else, the broker opt-out path covers family the same way.
How long does removal take?
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It varies by site. Some brokers process an opt-out in a day, others take a couple of weeks, and a few require you to confirm the request by email or upload an ID before they act. We file the first requests soon after you sign up, follow up on the ones that stall, and keep checking after that. We handle most of the process and tell you clearly when a site needs something from you.
Do you sell my data?
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No. We use the information you give us only to file opt-out requests on your behalf. We don't sell, share, or rent it. We don't use it for marketing beyond what you signed up for, and we don't monetize an anonymized version of it. Our Terms spell this out. The short version is that we exist to remove your information from the broker market, not to add to it.
What if I've already been doxxed or swatted?
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See /crisis for the immediate action checklist. Once the active threat is handled, we run the broker cleanup that removes the records pointing to your home. Continuous checking matters most after a doxxing, because the information that exposed you can resurface.
How is this different from a free privacy tool?
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Free tools usually do one of two things. They help you file opt-outs yourself, one site at a time, or they submit requests once and stop. Frontline Privacy keeps going. We recheck the sites and file a new request when your information comes back. The opt-out forms themselves aren't hard. Doing it continuously, across many sites, is what doesn't scale when one person handles it by hand.
Do I need to be a sworn officer?
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No. The service is for first responders broadly: police, firefighters, EMS, dispatch, and corrections. It also covers healthcare workers, judges, prosecutors, social workers, and military and veterans. The exposure is similar across these roles, because the work creates risk that a generic privacy tool isn't built around. Family of anyone in these roles counts too.