Support
Most answers live in the FAQ. For account-specific help, talk to us.
Account and billing
Manage your subscription, change payment method, or cancel through your dashboard. Cancellation is immediate — no friction, no exit survey, no retention rep call. Email support@frontlineprivacy.com if you can't access your account.
Scan results
Each finding shows the broker, what data they have on you, and our current status: pending, in-progress, removed, or re-listed. "Re-listed" means the broker re-published you after a previous removal — we re-file automatically. Findings older than 30 days that are still pending should be flagged to support.
Active threat or doxxing
See /crisis for the immediate action checklist. For takedown help write crisis@frontlineprivacy.com with "ACTIVE THREAT" in the subject — 4-hour response, weekends included.
Removing or adding a family member
Family plans cover up to 4 household members. Add or remove members through your dashboard at any time. Removing a member stops new opt-outs but doesn't reverse the ones already filed — once a broker has processed a removal, your data stays off until they re-list.